Domestic (U.S.) Shipping Services:
Standard: Our standard shipping utilizes carriers like UPS Mail Innovations, DHL eCommerce, FedEx SmartPost, and USPS. Customers can expect delivery within 3-7 business days.
2-Day Express: Need it sooner? Our 2-Day Express service partners with UPS 2 Day, FedEx 2 Day, and USPS Priority to guarantee delivery within 2 business days.
Overnight: For the most urgent shipments, our Overnight service employs UPS Overnight and FedEx Overnight, ensuring delivery within just 1 business day.
International Shipping Services:
Standard: Our standard international service uses carriers such as UPS Mail Innovations, DHL eCommerce, FedEx SmartPost, and USPS, aiming for delivery within 14-30 business days.
Expedited: For a faster international service, we offer an Expedited option. With carriers like UPS International, DHL Express, and FedEx International, we strive for delivery within 7 business days.
Free Shipping Options:
All orders over $129 qualify for free standard shipping within the USA.
VIP Members Benefit: All VIP orders receive free 2-Day Express shipping within the USA.
Order Processing and Tracking:
We’re committed to speedy order processing. Typically, orders placed before 2 PM (EST) on a business day will ship the next business day. Orders after this time will process the following business day.
Stay informed with our tracking feature. After your order ships, you’ll receive an email notification containing your tracking number. For any assistance regarding tracking, please reach out to us.
We aim for timely deliveries, but sometimes external factors, like carrier interruptions or severe weather events, can affect delivery times. We appreciate your patience during such situations.
Returns & Refunds:
Your satisfaction is paramount to us. If you have concerns or are not completely satisfied with your purchase, please visit our Refund Policy to understand the steps and procedures for returns and refunds.